Gate One is proud to be sponsoring Inside Housing’s Customer Experience Conference & Exhibition, taking place on 25 February 2019 in London. Umbar Shakir, Gate One’s digital and housing lead, will be speaking at the event.

Now in its second year, the conference is a must for customer experience leaders and practitioners in social housing to share ideas and hear about innovative projects taking place across the sector.

Attendees will:

  • gain insight and practical tips from social housing providers leading in customer engagement, customer involvement, customer experience, and proven digital models
  • learn from existing case-studies presented by the companies themselves giving you relevant examples to adopt in your organisation
  • hear thought-leadership in panel debates on common challenges facing all UK social housing providers
  • shake it up & think out of the box – hear from CX practitioners from outside the social housing sector on best practice in the private sector

Umbar has been delivering better customer and employee experiences in the housing sector since 2012. Her focus is on helping housing organisations get value from their digital transformations and make better sense of their data. You can find out more about Gate One’s work in the sector by clicking the button below.