The public sector finds itself needing to think radically differently in response to COVID-19, Brexit and a decade of austerity. Demand for services is rising and more complex, and tax revenues are pressured. If public sector organisations are to be sustainable, they need to do something different. We are experts in supporting the public sector do just that.
Delivering meaningful change to public services
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CHALLENGES FACING THE PUBLIC SECTOR
If public sector organisations are to deliver best value for the taxpayer, they need to work better together around the needs of their local populations. We help public sector organisations work together across health, care, education, justice and place.
Organisational and operational change
Public sector organisations need to break down silos, better organise around the needs of their service users and use data, technology and better processes and structures to enable this. We are experts in delivering this kind of change with the public sector.
Technology and digital enhancements help modernise how services are delivered by improving processes and ensuring a high-quality service at every touchpoint of the customer journey. We help public sector organisations respond to the opportunity generated by digital innovation.
Leading in this new outward focused, digitally enabled world, requires a changing set of skills and focus. We work with leadership teams in the public sector to help them think differently about their role, and work in a more enabling and empowering way.
We are passionate about working shoulder-to-shoulder with the public sector to reduce costs, improve service delivery and transform outcomes for the citizen. We work with our clients to deliver more with less; better. This requires changes to how we structure and commission organisations, deliver agile digital change, and assure programmes.
Making Strategy Happen
We deliver complex programmes hands-on, at pace, with real value. Our team works with you to provide effective portfolio development and prioritisation, assurance and health checks built around the right level of challenge and support, and can navigate complex business case and funding approvals.READ MORE
Supporting public bodies to develop user engagement through discovery to delivery (alpha/beta). Inspired by the GDS and LGDSS principles, we bring an outcomes-focused digital-by-design mentality centred around the user.READ MORE
Target Operating Model
We design, deliver, and sustain innovative operating models aligned to the need of users, frontline colleagues and your overall strategy. We focus on quality and outcome optimisation, which sustainably drives out real costs.READ MORE
Ensure that your employees, suppliers, and users are engaged and effective during transformation. We focus on effective orientation strategies that drive coordinated provision and access.READ MORE
We are privileged to be working with some of the UK’s largest public sector bodies on their complex change programmes. You can read some of them here
MEET SOME OF OUR TEAM
Our team of experts regularly shares their insights about the things that matter in the public sector. You can read some of them here.