Delivering meaningful change to public services



SEND Transport Expenditure Analysis


The public sector finds itself needing to think radically differently in response to COVID-19, Brexit and a decade of austerity. Demand for services is rising and more complex, and tax revenues are pressured. If public sector organisations are to be sustainable, they need to do something different. We are experts in supporting the public sector do just that.

Place-based delivery

If public sector organisations are to deliver best value for the taxpayer, they need to work better together around the needs of their local populations. We help public sector organisations work together across health, care, education, justice and place.

Organisational and operational change

Public sector organisations need to break down silos, better organise around the needs of their service users and use data, technology and better processes and structures to enable this. We are experts in delivering this kind of change with the public sector.

Digital advancements

Technology and digital enhancements help modernise how services are delivered by improving processes and ensuring a high-quality service at every touchpoint of the customer journey. We help public sector organisations respond to the opportunity generated by digital innovation.


Leading in this new outward focused, digitally enabled world, requires a changing set of skills and focus. We work with leadership teams in the public sector to help them think differently about their role, and work in a more enabling and empowering way.


We are passionate about working shoulder-to-shoulder with the public sector to reduce costs, improve service delivery and transform outcomes for the citizen. We work with our clients to deliver more with less; better. This requires changes to how we structure and commission organisations, deliver agile digital change, and assure programmes.

Making Strategy Happen

We deliver complex programmes hands-on, at pace, with real value. Our team works with you to provide effective portfolio development and prioritisation, assurance and health checks built around the right level of challenge and support, and can navigate complex business case and funding approvals.


Digital Transformation

Supporting public bodies to develop user engagement through discovery to delivery (alpha/beta). Inspired by the GDS and LGDSS principles, we bring an outcomes-focused digital-by-design mentality centred around the user.


Target Operating Model

We design, deliver, and sustain innovative operating models aligned to the need of users, frontline colleagues and your overall strategy. We focus on quality and outcome optimisation, which sustainably drives out real costs.


People Change

Ensure that your employees, suppliers, and users are engaged and effective during transformation. We focus on effective orientation strategies that drive coordinated provision and access.



We are an existing supplier on a wide range of public sector frameworks, view the main ones here


We bring experience from across the wider public sector to help clients overcome their biggest challenges and achieve their strategic priorities through digital transformation, service re-design and culture change.


We design, deliver and embed change from targeted service improvements to organisation-wide operating model redesign, enabling local governments to deliver more with less.


We bring experience from across the wider public sector to support crime and justice clients with their transformation agendas across a range of policy areas including victims and serious violence reduction.


Higher education institutions must evolve their offer if they are to provide an exceptional student experience that delivers a competitive advantage. We help these institutions navigate competing challenges, marrying our expertise with data analysis and insights.


We work with healthcare commissioners, providers, regulators and care systems to deliver the shift to integrated care: we help healthcare organisations face their pressure to transform to deliver quality care in a way that is sustainable today and tomorrow.


With a shifting political landscape, digital advances are giving these sectors exciting possibilities to improve services and delivery. We help clients exploit their opportunities to deliver lasting change.


We are privileged to be working with some of the UK’s largest public sector bodies on their complex change programmes. You can read some of them here

Leading the 5G revolution

An English county council wanted to become a leader in 5G to drive more productive outcomes for its people and the wider county.

Creating a vision at the heart of the education sector

Market volatility and the need to deliver a greater student experience leaves many higher education establishments facing an uncertain future.

Facilitating the organisational transformation of a global, public sector service provider

Overcoming uncertain revenue and changing market conditions by an operating model transformation and profitable diversification into new markets.


Nick Kennell
Nick KennellNicks Kennell| Partnerlinkedin icon

Nick leads our public sector, health and strategy teams at Gate One. He is a trusted adviser for c-suite and senior clients. Nick is passionate about working on the things that matter most in delivering improved, sustainable care to patients. He has worked across the health sector to help rebalance programmes in favour of empowering teams to deliver lasting benefit and improved quality.

18 February 2020Strategy development and operating model blueprintFollowing a new leadership team and staff changes, Gate One was engaged to develop and re-focus a strategy for HealthcareUK...
16 April 2019A tough pill to swallow - patient care will only improve if patients expect lessThe NHS Long-Term Plan emphasises the move of care away from hospital settings....
23 July 2018Shaping our legacy in healthGate One is proud to support TEDxNHS 2018...
24 May 2018The health sector financial improvement mythSwitch attention from the catch to the throw...
24 October 2017Trust the TrustHospital performance will only have a chance to recover when stakeholders get together. #TrusttheTrustNHS...
Nick Kennell
Rob Bradshaw
Rob BradshawRob Bradshaw| Principallinkedin icon

Rob has over a decade of experience leading business transformation in the public sector. He began his career in local government and the civil service before moving into consulting where he has worked across healthcare, local and central government. Rob has an accomplished background in designing and implementing new service models to include digital, analytics and organisational design. He effectively translates business intent into strategic initiatives to deliver effective and lasting changes. Rob is passionate about making public services work better for those who rely on them most.

24 February 2020Local authorities managing a perfect storm when it comes to home-to-school SEND travelAnalysis on home-to-school transport for children with special educational needs and disabilities (SEND)...
Rob Bradshaw
Anna Sherriff
Anna SherriffAnna Sherriff| Principallinkedin icon

Anna has over ten years of experience working on some of the most complex change programmes across the public sector and beyond. Anna works with clients to bring their strategy to life, designing and delivering innovative operating models, taking advantage of new trends in digital technology, analytics and getting the best from talent. Using techniques such as crowdsourcing and ethnographic research, she has worked across central and local government to support clients to transform their digital service to make it easier for vulnerable adults to get the right support at the right time.
Anna Sherriff
Grace Blundell
Grace BlundellGrace Blundell| Principallinkedin icon

Grace has over nine years of experience working on complex change programmes and has a strong track record in strategic design and programme delivery. She has worked large complex programmes with senior leaders in the public and third sector including NHS England, NHS Trusts, Clinical Commissioning Groups, Bank of England, the Department for Work and Pensions, L&Q and HS2 Rail, as well as private sector including Roche, UCB, Wates, BT and GE.

24 May 2020Digital innovation for delivering social housing repairsA successful Tier 1 repair and maintenance provider for social housing wanted to explore a more innovative digital marketplace model...
10 September 2018We are all empowered to shape our NHSGrace Blundell attended this year's TEDxNHS event, based on 'Shaping our Legacy'....
26 January 2018Winter: the accidental emergencyShifting from fire fighting to sustainable solutions: supporting the move to Accountable Care Systems...
Grace Blundell

If you would like to speak to Gate One about how we can support you with your transformation journey please contact Nick Kennell, public sector lead, on


Our team of experts regularly shares their insights about the things that matter in the public sector. You can read some of them here.

28th April 2020

How COVID-19 is creating a victim’s crisis

The coronavirus crisis and subsequent lockdown is creating multiple challenges for the UK justice sector.
24th February 2020

Local authorities managing a perfect storm when it comes to home-to-school SEND travel

Analysis on home-to-school transport for children with special educational needs and disabilities (SEND)
17th May 2019

How to make Violence Reduction Units a success

As Police and Crime Commissioners and Mayors consider how best to tackle serious violence, we outline how to make Violence…


Digital Outcomes and Specialists (DOS)


Crown Commercial Service (CCS) Management Consultancy Framework


Other sub-sector focused frameworks