CHALLENGE

Our client, a leading international London Market insurer, faced complexity in managing data for policies, premiums, claims, settlements and quotes, which were dispersed across several systems. This resulted in a significant amount of manual reconciliation within reporting, as well as a lack of confidence in data accuracy and data governance processes.

The organisation launched an initiative to develop a single point of truth, implementing an advanced big data infrastructure, and overlaying enhanced reporting dashboard across all business divisions/markets for management information (MI). However, the programme buckled under the weight of demand from all aspects of the business, and faced significant complexities in data migration.

APPROACH

Gate One conducted a rapid strategic review and, based on our deep data strategy and programme turnaround experience, implemented several changes:

  • We engaged with executive stakeholders and end users to structure and prioritise the programme scope.
  • We helped to embed and iteratively improve the new data governance policy.
  • In particular, we helped define, prioritise and facilitate the resolution of risks and issues around data migration, conforming, cleansing and reconciliation.
  • We helped shape the approach to how to drive the adoption of the MI to meet the variety of end user needs.

RESULT

We significantly accelerated the delivery of a consistent, comprehensive and easy to use suite of dashboards for wholesale and retail insurance, which provided the Executive Leadership Team with a holistic view of market performance. Our client now has a single source of truth, allowing them to access and review accurate financials and MI on demand, whilst eliminating the painful monthly process of manual reconciliation.

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Alex McEvoy
Alex McEvoyAlex McEvoy| Partnerlinkedin icon



A founding partner of Gate One, Alex is proud of our pioneering spirit and strong camaraderie. He enjoys developing innovative solutions for transformation challenges and likes nothing more than toasting the shared hard yards of a job well done.

Working principally in the financial services and public sectors, he has extensive experience of hands-on delivery of high profile, complex global transformation programmes, governance of £multi-billion change portfolios and building organisations’ capability to deliver change themselves.

Now with a young family, Alex does what he can to indulge his passions for travel and sport. He looks forward to returning to previous exploits such as a self-guided 4×4 safari through Botswana.


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