A highly federated healthcare and insurance provider, our client required a new Cloud operating model to better manage costs and improve information security across their global organisation.
The geographical divisions were at varying stages of Cloud adoption and maturity. Those with a very low maturity found it difficult to adopt practices in more mature geographies whilst leading divisions were frustrated by the lack of central infrastructure.
Working collaboratively with our client and each division, we adopted a structured three-phase approach:
- Engaging a cross-section of global stakeholders to diagnose the current state of challenges and opportunities and review the regulatory/governance considerations.
- Developing clear user stories, based on internal and external best practices, and designed the draft Cloud capability model.
- Testing, refining and iterating the model by engaging with key stakeholders. The recommendations were grouped into key initiatives supported by a pragmatic implementation plan.
Gate One created a tailored Cloud Capability Model for each area of the organisation to:
- Provide divisions with structure and guidance to respond to key challenges for their current maturity stage.
- Share leading practice insight, specific divisional observations and a set of recommendations.
- Enable each division to implement an increased level of global Cloud maturity.