Not for Profit
February 14, 2017

UK LOCAL HOUSING PROVIDER | ENTERPRISE MAPPING TO FOCUS VALUE DELIVERY

THE CHALLENGE Our client is a not for profit organisation, managing and maintaining a property stock of circa 9000 properties in South West London. As part of the clients Omnichannel Strategy vision, key enablers such a single view of customer data have been vital to drive the value from systems…
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Not for Profit
February 14, 2017

UK LOCAL HOUSING PROVIDER | CRM IMPLEMENTATION

THE CHALLENGE Our client is a not for profit organisation, managing and maintaining a property stock of circa 9000 properties in South West London. To significantly increase their CSI rating, and to shift 100% of all rent payments and booking repairs online by 2015,  our client sought to transform their service…
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Not for ProfitPublic Sector
February 14, 2017

OUTSOURCED PROVIDER OF PEOPLE SERVICES TO GOVERNMENT | PROGRAMME PLANNING FOR MAJOR CONTRACTS

THE CHALLENGE As a leading provider of employability and other outsourced Government people services, our client required assistance in preparing for two major forthcoming contracts: 1. Work Programme Plus (WPP) was a major employability contract for returning people to work. The primary aim was to write a Programme Brief to…
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